A recent survey of 80 global executives on the everyday cost of people issues featured in the Harvard Business Review. Issues related to conflict, failure to provide the needed feedback and unproductive meetings and training cost over $40,000 per day. This stunning figure makes the argument that developing communication and conflict-resolution skills in leadership can make a measurable difference in the bottom line.
Emotional Intelligence or EI is one of the solutions.
EI is a measure of leaders’ self-awareness, emotional control and how well they manage emotions in order to achieve their desired outcomes.
EI is different from IQ, the intellectual ability of an individual. While IQ is very important, the success of an individual lies within their ability to manage themselves and others and not in their clinical skills alone.
The research shows that those leaders who score high on EI perform better than leaders who do not. EI is a set of skills that can be learned and developed over time.
One of the major components of the cost of people problems was training costs, and leadership development programmes, especially in India, need to undergo a sea of change. More than 50% of those surveyed said that programmes were ineffective.
Managers and individuals do not agree on what leadership behaviours are the most important.
While individuals want more coaching and managers do not think it is important. Other studies show that employees leave their managers and not the organisation.
Coaching is an effective way for leaders to nurture high performance individuals.
Communication, interpersonal skills and self-awareness are skills agreed upon by management and individuals and are said to be the foundation of emotional intelligence.
Emotional intelligence is an untapped resource for 1 in 3 organisations.
Organisations that incorporate EI are three times more effective at leadership development.
Magnum Opus has programmes that effectively improve the Emotional Intelligence of individuals and organisations. We also have a coaching programmes that provides individuals with personalised custom-made solutions to develop their leadership potential that supports consistent high performance.